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How Much Do Consumers Really Trust Their Friends?

A new study released by Edelman shows that the number of people who view their friends as a credible source of information about a company dropped by almost half in 2 years. This finding shakes the very core of the social marketing philosophy and has us wondering - could it be true? Or is this simply a testament to the growing consumer skepticism towards Marketing in general? AdAge shares some interesting musings here.

Filed under  //   consumer engagement   peer reviews   studies   trust  

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The Super Bowl Gets Social

The Super Bowl got the social treatment with Brand Bowl 2010. A ranking based on the number of tweets about an ad and if the opinion was popular or negative, Brand Bowl gave those that placed ads in the big game an idea of how their marketing was doing in the social sphere. Not surprising, Doritos, which ran five user-generated ads and had a large social media push before the game, came out on top.

Filed under  //   Brand Bowl   consumer engagement   social media   social networking   Super Bowl   Twitter  

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Pizza Hut’s iPhone App Has Generated $1 Million in Sales

Interesting case study on how Pizza Hut gets it right with their iPhone app.

Filed under  //   apps   big brands   consumer engagement   cool stuff   iPhone  

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Social Media Is Going Down the Toilet (Literally)

An interesting contest launching this fall, care of Charmin.

Filed under  //   big brands   consumer engagement   contests   cool stuff  

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Twitter As A Customer Service Gamechanger... Best Buy's Twelpforce

A case study of how Best Buy is using social networking to be transparent with their customer service.

Filed under  //   big brands   consumer engagement   customer service   Twitter  

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2 New Ways to Consume Content

Check out YourVersion and Fast Flip for Google Labs.  Let the consumption begin!

Filed under  //   consumer engagement   cool stuff   media  

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Udorse | Your Pictures, Your Power

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Spotlight on 4320:SYD

V Australia's robust Twitter campaign/contest to promote an airfare deal between LA and Sydney moves back home for its second installment.

Filed under  //   consumer engagement   contests   cool stuff   Twitter  

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Fiat Introduces the Crowdsourced Car

Innovation or novelty?

Filed under  //   big brands   consumer engagement   crowdsourcing  

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Advice to the Top Brass from Forrester's Top Brass

This might as well be our new social media mantra: "Technology is changing your customer, and your customer will change your company."

Read more to find out what Forrester's CEO thinks other CEOs need to know about today's consumer.

Filed under  //   advice   blogs   ceo   consumer engagement   forrester  

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