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Groupon Partners with Gap for Daily Deal

As Groupon gains more popularity, now valued at more than $1 billion, big brands like the Gap see value in partnerships. I wonder if the ROI on partnerships like these is higher than banner ads and other forms of demand-generation. What do you think?

Filed under  //   banner ads   big brands   Gap   Groupon   Partnerships   ROI  

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Big No-Nos

We're all about telling you how to improve your social media use here at rppl. Business Week took it from the oposite angle and is laying out the Six Social Media Sins. A bit basic, but they're good reminders of what not to do:

  1. Believing that if you build it, they will come
  2. Not being authentic
  3. Thinking you are in control
  4. Not listening
  5. Thinking social media is not work
  6. Not knowing your audience

Filed under  //   audience   Business Week   ROI   social media   Social Media Sins  

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Facebook: Eating All the Candy

Facebook has positioned itself as the dominant player in the social media game, and recently released data only proves that fact out more. Facebook continues to grow at a neck-break speed while most other social media outlets have started to top off or shrink.

Some interesting info collected about Facebook users in the same study:

  • 41% say Facebook is a good way to get information about companies and products.
  • 32% are more likely to become a fan of a company their friends are already fans of.
  • 31% are interested in having more companies available to interact with through Facebook.
  • 30% feel like a valued customer when they're able to connect with a company on Facebook.

Filed under  //   active users   analytics   data   Facebook   ROI   social media   Twitter   users  

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An Eye on ROI

Social media and ROI: two things that should be very important to every business. From Social Media Today:

As social media becomes more of a mainstream fixture, there’s not surprisingly growing discussion about success and how it can be measured. Within the business world, it’s all about the return on investment, or ROI.

Defining and tracking ROI in social media can be a bit tricky though.

The key is defining your goal upfront and tailoring your social media campaign to meet that goal. Do you want to build your brand, increase your sales or something else entirely? These things aren't mutually exclusive by any means, but knowing your primary goal will help shape your social media efforts and let you know what metrics you should be tracking.

Filed under  //   analytics   metrics   ROI   Small Business   Social business   social media   Social Media Today  

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Social Media Success

TechCrunch interviewed Virgin America, Comcast and Cisco about their social media use, and the companies had some interesting things to say.

There's a lot of insight into how social media changes a company internally, as well as how these companies have found success through social media. I think the key takeaways are:

  • Define your ROI
  • Have a business objective
  • Empower your employees
  • Personalize your brand

Filed under  //   analytics   big brands   Brands   Facebook   ROI   social marketing   social media   Twitter  

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How Much is a Facebook Page Worth?

How much are your Facebook fans worth? $3.60, each. At least according the latest valuation by Virtue. So if your brand has 1 million Facebook fans, your page is worth $3.6 million dollars annually (in earned media).

Here's the equation they used to figure out the ROI:

1M impressions x 2 posts per day x 30 days = 60M impressions

60M impressions / 1000 x $5 CPM = $300,000 in earned media per month

Filed under  //   Facebook   ROI   social marketing   social networking  

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Social Media ROI: Socialnomics

A plethora of interesting ROI successes as a result of social media - enjoy.

Filed under  //   big brands   ROI   social media  

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Chase Jarvis Blog: Wanna Free Trip To Visit Us In Seattle?

Not only is his recently launched iPhone app and companion book selling briskly thanks to his well developed social presence, he has come up with a simple game using Amazon’s image upload feature to incentives sales and promotion. Looks like we could learn a thing or two from Chad Jarvis...

Filed under  //   cool stuff   ROI   social media  

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